FAQ

How long is delivery?

Shipping typically takes 8–15 days depending on your location.

Does the lamp work in South Africa?

Yes! All GlowAura™ lamps are USB-powered and fully compatible worldwide.

Can I change the colors?

Yes

Does it get hot?

No, the lamp uses energy-efficient LEDs that stay cool.

What payment methods do you accept?

We accept:

Debit/Credit Card
PayFast
PayPal

What if my order arrives damaged?

We will replace it free of charge. Just email us at support@glowaura.shop with a photo.

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Inspired by the quiet wonder of the ocean’s glow, GlowAura designs lighting that soothes the mind, softens the space, and turns everyday moments into something a little more magical.

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Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.